We are currently seeking a Systems Administrator whom is responsible for providing Tier 1 IT support to customers in a service desk environment and ensuring working computer systems across the organization. This individual is responsible for communicating effectively and working well with others in all locations to help maximize the full capability of our technology. Effectively communicate with the Wisconsin location and work as the liaison for the Baltimore location. The Systems Administrator’s responsibilities include but are not limited to:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Ability to prioritize, meet deadlines and work well under pressure. Able to work well with teams and individuals at all levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Certificate or degree in a computer-related field; and 5 years of systems administration and technical support experience in assisting team members or equivalent combination of education and experience. Proficient in computer systems and mobile devices including the MS Office Suite of products. Experience in diagnosing and resolving technical issues.
Additional experience with the following is preferred but not required:
Ability to read, analyze, and interpret reports. Ability to effectively present information to others.
Ability to work with mathematical concepts. Ability to apply concepts such as fractions and percentages to practical situations.
Ability to collect data, track information, and update stakeholders accordingly.
To perform this job successfully, an individual should have good working knowledge of hardware, software, Microsoft Office products and Company manufacturing software system.
Certificates, Licenses, Registrations
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to touch or feel. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Ellicott Dredges is an equal opportunity employer. We employ those that possess the necessary skills, education, and experience for the position, without regard to race, color, religion, age, sex, national origin, marital or veteran status, disability, immigration status, or any other category covered by applicable law.